Last updated: 20/12/2025

This Shipping & Delivery Policy describes how orders placed on https://littleleap.me, operated by us, are processed, shipped, and delivered. By placing an order on our website, you agree to the terms outlined in this policy.

Shipping Locations

We currently ship to selected locations within the Middle East.
Delivery availability may vary depending on the customer’s location, local regulations, and logistics partner coverage.

Shipping Charges

• Shipping charges, if applicable, will be clearly displayed at checkout before the order is confirmed.
• Charges may vary based on delivery location, order value, shipping method, or promotional offers.
• We reserve the right to modify shipping fees at any time; changes will not affect confirmed orders.

Order Processing Time

• Orders are typically processed within two business days after order confirmation.
• For online payments, processing begins after successful payment confirmation.
• For Cash on Delivery (COD) orders, processing begins after order verification.
• Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Timeframes

• Estimated delivery times will be provided at checkout or in the order confirmation email.
• Delivery timelines may vary depending on location, courier partner, weather conditions, customs clearance (if applicable), or unforeseen circumstances.
• Delivery times are estimates and not guaranteed.

Cash on Delivery (COD)

• COD is available for eligible locations and orders.
• Payment must be made in full at the time of delivery.
• Customers are advised to ensure availability at the provided delivery address to avoid delays or failed deliveries.

Delivery Attempts

• Our delivery partners may attempt delivery multiple times, depending on their policies.
• If delivery fails due to incorrect address details, unavailability of the recipient, or refusal to accept the order, additional charges may apply or the order may be canceled.

Address Accuracy

Customers are responsible for providing accurate and complete shipping information.
Little Leap is not responsible for delays, failed deliveries, or losses resulting from incorrect or incomplete address details.

Order Tracking

• Tracking details will be shared via email or SMS once the order is shipped, where available.
• Tracking availability depends on the courier partner and destination.

Damaged or Missing Items

• If your order arrives damaged or with missing items, please contact us within 24 hours of delivery.
• Supporting evidence such as photos or videos may be required to process your request.
• Resolution will be handled in accordance with our Refund & Replacement Policy (if applicable).

Delays Beyond Our Control

We are not responsible for delivery delays caused by factors beyond our control, including but not limited to:

• Natural events
• Customs or regulatory delays
• Courier service disruptions
• Public holidays or strikes

Changes to This Shipping & Delivery Policy

We may update this policy from time to time to reflect changes in operations or legal requirements. Updates will be posted on this page with a revised “Last updated” date. Continued use of the website after any changes indicates acceptance of the updated policy.